Rare Leaf UK Shipping Policy

Shipping Policy

At Rare Leaf UK, we aim to dispatch all orders as quickly as possible while ensuring your items arrive safely.

Dispatch Times

• Orders are usually dispatched on the next working day.
• Orders placed on weekends or bank holidays will be processed on the next working day.
• During busy periods, dispatch times may occasionally be extended.

Delivery Service

We currently ship throughout the United Kingdom using trusted courier and postal services.

Typical delivery times after dispatch are:

48 Hour Tracked Royal Mail

Delivery times are estimates and cannot be guaranteed.

Shipping Costs

Shipping costs are displayed at checkout before payment is completed.

Where free shipping is offered, this will be clearly stated on the product page.

Tracking Information

Where a tracked service is used, tracking details will be provided once your order has been dispatched.

Incorrect Addresses

Please ensure your delivery address is entered correctly at checkout. Rare Leaf UK cannot accept responsibility for delays or additional costs resulting from incorrect address information provided by the customer.

Damaged or Missing Orders

If your order arrives damaged, or you believe part of your order is missing, please contact us within 48 hours of delivery with photographs where possible so that we can investigate and resolve the issue promptly.

Contact Us

If you have any questions regarding your order or delivery, please contact:

Rare Leaf UK
📧 contact@rareleaf.co.uk
🌐 www.rareleaf.co.uk